IGF is a UK-based provider of business finance that specialises in supporting SMEs with flexible funding through Asset-Based Lending (ABL) and Invoice Discounting. A long-standing client of Lendscape, IGF is known for their commitment to offering solutions that match their customers' needs and focus on delivering fast funding decisions.
When IGF chose to upgrade to the latest version of Lendscape - with over 30 updates introduced since their previous version - it marked a transformative leap forward for their business, bringing a modern, intuitive user interface and advanced functionality to their operations. However, the upgrade process wasn't just about technology; it showed how teamwork, responsiveness, and technical expertise can make all the difference.
A Collaborative Journey
From the outset, Lendscape's team worked hand-in-hand with IGF to ensure a seamless transition. "This was an example of real partnership" said Julia Camelier Carvajal, Senior Project Manager at Lendscape. "We maintained close collaboration and continuous communication with the IGF team, proactively addressing challenges, monitoring the next steps closely, and ensuring everything stayed on track."
The team's responsiveness and commitment to IGF's goals stood out. IGF's Business Systems Manager, Mark Cobb, shared how this collaboration made all the difference: "Lendscape's team went above and beyond to make sure everything was ready for go-live. They were always available, prioritised the right things, and kept us fully informed."
Cutting Through Complexity
The Lendscape team drew on their in-depth knowledge of both the platform and IGF's business to prioritise critical features for go-live. This included successfully migrating complex configurations and ensuring existing API integrations, such as IGF's connection to Riskfactor, a third-party risk management solution, continued to function seamlessly.
"We knew that it was critical to get the system right from day one," said Julia. "By focusing on what was essential, preparing as much as possible and always keeping the lines of communication open, we delivered exactly what the client needed, on time."
Seamless Transition, Immediate Benefits
Thanks to meticulous planning and a strong relationship with IGF, the upgrade was a success. Lendscape's team worked tirelessly up to and during the weekend of go-live to ensure the transition went well.
Mark praised the outcome: "The move to the newest version of Lendscape has been incredibly smooth. The platform is more intuitive, easier to use, and positions us for simple, streamlined updates in the future.
The success of the upgrade highlights the reliability and flexibility of the Lendscape platform, and its team's dedication to their clients. As Julia summarised: "It's not about never running into issues - it's about how you respond and resolve them. Working WITH the client, rather than just ‘for' the client, makes a huge difference and this project with IGF is a great example of that."
IGF is now equipped to deliver even greater value to their SME clients, thanks to their commitment to innovation and growth. We're proud to have supported them in their journey forward.