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ABN AMRO’s journey to successful back-office transformation


28 January 2026 34 min video

This is an on-demand webinar from the Smarter Lending: Live Webinar Series. ABN AMRO’s Product Owner, Sascha Baselier, and Lendscape’s COO, Mike Mayes, explore what it really takes to deliver back-office transformation across multiple markets, navigating complexity to build a modern, scalable lending operation. Hear how ABN AMRO has embraced transformation – what’s worked, what’s been challenging, and the outcomes now emerging from their programme.

You’ll come away with:

  • Real-world lessons from a multi-market back-office transformation programme
  • Practical ways to manage cost, complexity, and risk
  • A view of the efficiencies and capabilities ABN AMRO has achieved, and its long-term goals
  • An understanding of how modern technology can accelerate performance and scale

 

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